Wonderland City – Privacy
Last updated: 15/12/20251. Who We Are
Wonderland City is operated by Party City Group and is responsible for processing your personal data.
Contact: info@wonderlandcity.com.cy
2. What Personal Data We Collect
- Identity data (name, surname)
- Contact data (email, phone number)
- Booking/event data (booking details, attendance numbers, preferences)
- Payment-related data (transaction references; we do not store full card details)
- Communications (emails, messages, enquiries)
- Website usage data (IP, browser type, device info, pages visited)
- Marketing preferences (if you opt in)
When bookings involve children, personal data is provided by a parent or legal guardian.
3. How We Collect Your Data
- When you book or enquire (website or other channels)
- When you subscribe to updates
- When you contact us by email/phone
- When you visit our premises or attend an event
- Through cookies and similar technologies
4. How We Use Your Personal Data
- To manage bookings and deliver services
- To communicate about your booking or enquiry
- To provide customer support and operational updates
- To improve our website and services
- To send marketing communications (only if you opt in)
- To comply with legal/regulatory obligations
We process data using lawful bases such as performance of contract, legitimate interests, legal obligation, or consent.
5. Marketing Communications
If you opt in, we may send you promotions and updates. You can unsubscribe at any time using the link in our emails or by contacting us.
6. Sharing Your Personal Data
We do not sell or rent your personal data.
- We may share data with trusted service providers (booking, payments, email tools) to operate our services.
- We may share data with authorities if required by law.
7. Cookies
We may use cookies to improve functionality and analyze traffic. You can control cookies in your browser settings, but disabling them may affect site features.
8. Data Security
We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.
9. Data Retention
We retain data only as long as needed for the purpose it was collected and to meet legal/accounting/regulatory requirements.
10. Your Rights
- Access, correction, deletion
- Restriction or objection to processing
- Withdraw consent (where applicable)
To exercise rights, contact info@wonderlandcity.com.cy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page.