Wonderland City – Privacy

Last updated: 15/12/2025

1. Who We Are

Wonderland City is operated by Party City Group and is responsible for processing your personal data.

Contact: info@wonderlandcity.com.cy

2. What Personal Data We Collect

Identity data (name, surname)
Contact data (email, phone number)
Booking/event data (booking details, attendance numbers, preferences)
Payment-related data (transaction references; we do not store full card details)
Communications (emails, messages, enquiries)
Website usage data (IP, browser type, device info, pages visited)
Marketing preferences (if you opt in)

When bookings involve children, personal data is provided by a parent or legal guardian.

3. How We Collect Your Data

When you book or enquire (website or other channels)
When you subscribe to updates
When you contact us by email/phone
When you visit our premises or attend an event
Through cookies and similar technologies

4. How We Use Your Personal Data

To manage bookings and deliver services
To communicate about your booking or enquiry
To provide customer support and operational updates
To improve our website and services
To send marketing communications (only if you opt in)
To comply with legal/regulatory obligations

We process data using lawful bases such as performance of contract, legitimate interests, legal obligation, or consent.

5. Marketing Communications

If you opt in, we may send you promotions and updates. You can unsubscribe at any time using the link in our emails or by contacting us.

6. Sharing Your Personal Data

We do not sell or rent your personal data.

We may share data with trusted service providers (booking, payments, email tools) to operate our services.
We may share data with authorities if required by law.

7. Cookies

We may use cookies to improve functionality and analyze traffic. You can control cookies in your browser settings, but disabling them may affect site features.

8. Data Security

We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

9. Data Retention

We retain data only as long as needed for the purpose it was collected and to meet legal/accounting/regulatory requirements.

10. Your Rights

Access, correction, deletion
Restriction or objection to processing
Withdraw consent (where applicable)

To exercise rights, contact info@wonderlandcity.com.cy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page.